SleepSearch

Policy Effective Date: December 15, 2009

Protecting Your Privacy and Servicing Your Needs

SleepGuide, Inc. d/b/a SleepSearch.com (“SleepSearch”) is a family-run business that treats its customers like family. And we are deeply committed to protecting your privacy and the security of the information you share with us.

We believe you have the right to know everything regarding the information we collect about you... how this information benefits you... and how you can say "no" to the use of any of this information.

This policy explains what we do with your information and what you can expect from SleepSearch. By using this site, you indicate your acceptance of SleepSearch's Privacy Policy.

Children Under 13:

We care about the safety of children. We won't knowingly allow anyone under 13 to provide us any personal identifying information. Children should always get permission from their parents before sending any information about themselves (such as, their names, e-mail addresses, and phone numbers) over the Internet to us or to anyone else.

What information do you collect about me?

SleepSearch collects personal identifying information ("PII") from you only if you voluntarily submit such information to us on website(s) and through e-mail. We also collect PII during transactions, sponsored events, marketing campaigns, and contests/sweepstakes. When visiting our site, we collect user-specific information on what pages are visited and volunteered information such as survey information and/or site registrations. PII includes your name, postal address, e-mail address, telephone and cell phone numbers, and all other information you provide to us.

What's in it for me?

Plenty! The information we collect allows us to customize the content and/or layout of our page for each visitor. Plus, it enables us to notify you about updates to our Website... contact you with special offers of interest... and customize your Website experience. In addition, information is shared with reputable organizations that may contact you with special offers of possible interest.

May I update my contact information?

Yes! As a registered user of the Website, you can modify most of the Personal Information you have included in your profile or change your username by logging in and accessing your account. Upon your request, SleepSearch will use commercially reasonable efforts to delete your account and the Personal Information in your profile; however, it may be impossible to remove your account without some residual information being retained by SleepSearch. Registered users who wish to close their account should contact privacy@SleepSearch.com, call us at (800) 355-4098, or write to us at Customer Service, SleepSearch, 325 Sharon Park Drive, Suite 516, Menlo Park, CA 94025.

Your Privacy Rights

From time to time, we make your PII available to other reputable businesses whose products or services might be of value to you. If you do not want us to share your PII with other companies or organizations, please let us know by emailing us at privacy@SleepSearch.com, by calling us at (800) 355-4098, or writing to us at Customer Service, SleepSearch, 325 Sharon Park Drive, Suite 516, Menlo Park, CA 94025.

What if I don't want commercial/promotional e-mail from SleepSearch?

Easy. If you do not want to receive commercial/promotional e-mail from SleepSearch, please let us know by utilizing the unsubscribe option available on e-mail communications, by emailing us at privacy@SleepSearch.com, by calling us at (800) 355-4098, or writing to us at Customer Service, SleepSearch, 325 Sharon Park Drive, Suite 516, Menlo Park, CA 94025.

Transfers of Information for Legal Purposes

SleepSearch Inc. may need to disclose certain information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or search warrant, in the course of a legal proceeding or in response to a law enforcement agency request. If there is a change of control in SleepSearch's business (whether by merger, sale, or otherwise) or a sale or transfer of its assets, customer information could be sold or transferred as part of that transaction and your PII potentially used by the Purchaser or other recipient of said customer information. You acknowledge that SleepSearch is located in the United States of America ("U.S.") and will process and store your information in the U.S., and that as a result, U.S. governments, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws of the U.S.

Public Information

Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.

Doctors and Other Health Care Providers

Doctors and other health care providers, including their employees and agents should be particularly aware of their obligations of patient confidentiality, including without limitation their obligations under the Health Insurance Portability and Accountability Act (“HIPAA”), both in communicating with SleepSearch and in responding to a review of their services posted on our Website. SleepSearch does not have, and will not accept, any obligations of confidentiality with respect to any communications other than those expressly stated in this Privacy Policy and SleepSearch’s Terms of Use.

What are "cookies" and what do they do for me?

In order to provide better service when you return to our site, SleepSearch may use cookies to store your preferences and information about such things as what pages you visit, and past activity at our site. "Cookies" are tiny pieces of information stored by your browser on your computer's hard drive. Cookies are also used to ensure that you are not repeatedly sent the same banner ads and to customize Webpage content based on your browser type (Firefox or Microsoft Explorer, for example). Most browsers are initially set to accept cookies. If you want to disable cookies, there is a simple procedure in most Internet browsers that allows you to turn off cookies. Please remember, however, that cookies may be required to allow you to use certain features of our site. We may also use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, e-mail address, or telephone number) about your visits to this and other Websites in order to provide advertisements about goods and services of interest to you.

Links

SleepSearch may, on occasion, contain links to other sites with information gathering practices different from our own. Visitors should consult privacy policies for all other sites, as SleepSearch has no control over information submitted to or collected by such third parties. SleepSearch sometimes offer contest, sweepstakes, or promotions sponsored or co-sponsored by third parties. These third parties may obtain PII that visitors voluntarily submit to participate in the contest, sweepstakes, or promotion. SleepSearch has no control over the third-party sponsor's use of this information. The SleepSearch site will notify you at the time of requesting PII if third-party sponsors will be provided with such information.

Changes...

SleepSearch may need to change this privacy policy from time to time in order to address new issues, evolving technologies, changes on our sites, or business practices. SleepSearch will post those changes so you will always know what information we gather and how we might use that information. Please refer back to this policy regularly.

What about data security?

To ensure the security of your data - including address information - SleepSearch always uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures that protect against the loss, misuse, or alteration of information that we have collected from you.

We appreciate the opportunity to serve you!

If you have any questions regarding this privacy policy statement or if you feel that this site has not followed its stated information policy, feel free to contact us. You may email us at privacy@SleepSearch.com, call us at (800) 355-4098, or write to us at Customer Service, SleepSearch, 325 Sharon Park Drive, Suite 516, Menlo Park, CA 94025.